Now that 2020 is over and it’s the start of a new year, you might be wondering how to upgrade your business communication. It might come as a surprise when we say that “upgrading” may actually involve getting rid of something you thought you needed altogether. That something is your voicemail.
We know it’s hard to digest, but here’s why you need to break up with your voicemail:
Voicemail is Out
In the age of instant access to information, we’ve all gotten into the habit of expecting answers to our questions immediately and are quick to seek out information elsewhere if we don’t. Within the last five years alone, companies, namely Coca-Cola and JPMorgan Chase, have gotten rid of voicemail completely from their company offices because it no longer fits the way people prefer to communicate.
You’ll Gain & Retain More Business
About two-thirds of people would sooner hang up and take their chances another time – or with another business – than leave a voicemail. This means you could be losing out on opportunities to interact with your current clients, as well as opportunities to build your client base.
Your Clients Will Love You for It
When clients call your business after hours, during your lunch break, or while you’re speaking with another client, being pushed to voicemail can put a bad taste in the mouths of your clients. They’ll appreciate speaking to a real, caring person who can assure them of a returned phone call, or they can answer questions and provide important information for the client.
Midwest Answer’s telephone answering service provides you with our highly trained, professional operators that are experienced in answering and managing calls for all kinds of industries. Available 24/7, we’ll ensure that every single inbound call you receive is answered. No existing or prospective client will ever be sent to voicemail when they contact your business again.
Break up with your voicemail and call Midwest Answer at 844-720-1115 for more information.