Answering Services
Your potential customers can’t love you if you don’t answer the phone. But your competitors can.
Missed calls are serious business— as in seriously lost. Calls that go unanswered mean missed opportunities, reduced revenue, and the possibility of sending customers to your competitors.
Phone calls are the lifeline of most businesses, but staying on top of calls can be stressful and demanding. Midwest Answer gives your business a professional live phone presence, 24 hours a day, 7 days a week, 365 days a year. Whether your business needs additional phone support for your growing list of customers or you want to capture revenue from missed after-hours calls, Midwest Answer offers a full suite of customizable call center services.
Our friendly and professional staff, along with our proprietary technology make Midwest Answer the solution for delivering exceptional customer service. As a true extension of your business, you customize our service offerings to fit your needs. We work hard to impress your customers so that you can do what you do best.
With Midwest Answer you can expand your capabilities while lowering your overhead for things like added staff, space, and equipment. Using our proprietary technologies, we integrate seamlessly with your system providing a winning synergy. We provide customized solutions for business large or small, in every industry. We are 100% US-based and provide services nationwide.
With Midwest Answer you can:
- Reduce Hold Time
- Capture Missed Calls
- Increase Revenue
- Have a Constant Live Presence
- Have an Affordable Virtual Assistant
- Provide Consistent Brand Adherence
- Receive Flexible Message Delivery Options
- And More!
Here are just a few of our services.
24/7/365 Live Telephone Support
For businesses of every size and in every industry, Midwest Answer provides live telephone support, 24 hours a day, every day. Our agents become an extension of your business and follow a custom plan of protocols that conform to your business needs, whether you need after hours or call overflow support. Our call center is based in the USA and provides quality answering services nationwide.
Virtual Receptionist
Whether you need additional support for your current staff or want the advantage of a receptionist without having one in-house, your Midwest Answer Virtual Receptionist will work exactly as if they are in your office, answering and screening calls, taking a messages, providing directions or information about the business, or transferring the call to you or a colleague. With your virtual receptionist on duty, you never miss an opportunity, and neither do your clients or customers.
