Missed Phone Calls are Missed Potential
Midwest Answer is there when you can’t be. As a Chiropractic service, most callers dial your number with a specific and immediate need. Missing that call can mean that patient very likely will call the next provider on their list until they get a live answer. Missed calls mean missed revenue that could fuel your growth. Midwest Answer solves the problem by providing affordable, 24/7, live, customer service that allows you to capture that lost revenue, and better serve the patient population with your services.
More than just an answering service, at Midwest Answer, our goal is to deliver the first class telephone answering service you expect, with seamless customer care and cutting-edge capabilities that enhance your business. With Midwest Answer, all of our professional call agents are in the US and are intensely trained in every aspect of calls, from the initial greeting to lead generation. As a Medical Answering Service, we are fully HIPAA compliant, and all calls and details are recorded and protected.
Every aspect of our service is customized to meet your needs. We support your business with:
- A variety of delivery options including email, voicemail, and online access
- Customized greetings and responses
- Live 24/7 answering support 365 days a year
- After hours support, for nights, weekends, and holidays
- Call transfer and routing right to your team
- Urgent call handling
- Lead generation
- Call forwarding
- Virtual Receptionist
- Online ordering
- Order entry and processing
When it comes to supporting your businesses with personalized service and state-of-the-art technologies, we answer the call.