Top Reasons Potential Customers Hate Automated Options Like Voicemail and Chat Bots
By Michael Chavez
/ June 2, 2022
When we say that your current or potential client or customer hates voicemail, we mean they Really… Hate…Voicemail. According to...
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What Happens When Your Answering Service Isn’t HIPAA Compliant?
By Michael Chavez
/ April 11, 2022
From Chiropractors to Dentists and everything in between, all healthcare providers are required to comply with HIPAA guidelines. HIPAA not...
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How Missed Phone Calls Cost Your Practice
By Michael Chavez
/ March 31, 2022
Just about all new patients start out the same, with a phone call. Unfortunately, nearly 20% of new patient inbound...
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Live Call Answering: What is it & Why Your Clinic Needs It
By Michael Chavez
/ February 17, 2022
What happens when a patient, or potential new patient, calls your clinic and no one is available to answer the...
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3 Tips to Get and Keep More Patients
By Michael Chavez
/ January 26, 2022
Getting a stable and consistent influx of new patients remains one of the biggest challenges for most medical and dental...
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How To Get More From Your Answering Service With Custom FAQ Sheets
By Michael Chavez
/ December 29, 2021
Providing answers to caller questions is perhaps the most important function of having a call answering service. To accomplish this,...
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Automation may be an option, but is it the right option?
By Michael Chavez
/ November 22, 2021
The easiest way to lose customers is by neglecting your business phone. In today’s age of instant access to information,...
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Common Caller Questions For Acupuncturists
By Michael Chavez
/ September 22, 2021
Today, modern acupuncture clinics typically offer a variety of additional, ancillary or similar services. Some of those services may be...
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